Our customer service department answers many questions regarding our industrial sand products for all the industries we serve. The questions range from extraction of the material to use and storage. As a resource to our customers and website viewers, the listing below represents the most frequently asked questions. Is product delivery available directly to the customer's location?
Yes. Through highly advanced supply chain capabilities and an expert staff, Premier Silica works closely with customers to arrange for reliable transportation directly to their locations. Depending on the Premier Silica site that services you, we offer either truck or rail delivery options.
Where does Premier have rail access?
Three of our operations have rail capabilities. Our Bakersfield Operation has BN access and our Brady and Colorado Springs Operations have BN & UP access. For our customer's convenience, Premier posts monthly fuel surcharge rates in the Services
section of our website.
What are Premier's packaging options?
For customers who prefer to have product delivered packaged rather than in bulk, Premier Silica can provide its high quality silica sands in 50 lbs., 100 lbs., or 3,000 lbs. Super Sacks. Bagged material is provided with shrink wrapping on palettes for the customer's handling and storage convenience.
Can Premier load product in containers?
Yes. We have the ability to load containers at our Brady, Bakersfield, Colorado Springs and Orange County Operations. This enables us to reach and service our overseas customers.
What is the silica content of Premier SIlica industrial sands?
Depending on the Premier site that produces high quality silica sands, the silica content will vary from 80% to 99.5%. For more information about a plant's specific chemical properties, please contact our inside service representative at 866-780-0974.
What is Dustnet®?
Dustnet® is a liquid dust suppressant coating that we apply to our sand blast sands during production to reduce nuisance and respirable dust which could be created during sand blasting . Dustnet® can also be applied to our other sands upon customer request.
Are Premier Silica's sands washed and screened for specific building industry needs?
Yes. All of Premier's high quality sand products are washed to remove silts, clays and other impurities. Premier screens its high quality sands to meet exacting specs for various building industry applications.
Do Premier Silica sands come in various colors for use in building industry applications?
Yes, Premier has various colors for specific uses in stuccos, bricks, and grouts. We have white sands at our Glass Rock and Orange County operations; and we have brown, tan, or buff colored sands at all other operations.
Premier Silica LLC
5205 N. O'Connor Blvd., Ste. 200, Irving TX 75039 - (800) 947-7263
LOCATIONS & HOURS OF OPERATION
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